Terms of Service

1. Acceptance

By using TrueNorth Frames you agree to these terms. If you do not agree, do not use the platform.

2. Platform description

TrueNorth Frames is a marketplace connecting clients with photographers in Edmonton, Alberta. We facilitate discovery and booking but are not a party to agreements between clients and photographers.

3. User accounts

• You must provide accurate information when creating an account
• You are responsible for maintaining the security of your account
• You must be 18 or older to use the platform

4. Photographer responsibilities

• Photographers must honour confirmed bookings or provide timely notice of cancellation
• Profile information must be accurate and up to date
• Connected social accounts must belong to the photographer

5. Client responsibilities

• Clients must honour confirmed bookings or cancel with reasonable notice
• Reviews must be honest and based on genuine experiences

6. Prohibited conduct

• Posting false reviews or misrepresenting yourself
• Harassment or abusive communication
• Attempting to circumvent platform features
• Using the platform for any unlawful purpose

7. Intellectual property

Photographers retain full ownership of their photos and content. By uploading to TrueNorth Frames you grant us a limited licence to display your content on the platform.

8. Limitation of liability

TrueNorth Frames is not liable for disputes between clients and photographers, payment issues handled outside the platform, or indirect damages arising from use of the platform.

9. Changes to terms

We may update these terms. Continued use of the platform after changes constitutes acceptance.

10. Contact

Questions about these terms: yogeshstrategyandanalytics@gmail.com